Australia Wide Shipping
We ship Australia Wide using Australia Post. Please check your email for order tracking numbers.
Phone
0408 030 344
Monday to Friday
9am to 5pm AEST
hello@symplbrush.com.au
Let's talk
Need help or just want to chat about how SymplBrush changed your life? Drop us a line! We promise we won’t ask if you’ve been brushing twice a day—your secret is safe with us.
General
Got questions about SymplBrush? We’ve got answers! Whether you’re curious about how it works, what it’s made of, or if it can double as a chew toy (spoiler: it can’t), you’ll find all the info you need right here. If your question isn’t answered, feel free to reach out—we’re always happy to help!
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The price for our starter kit is $399, which includes the SymplBrush handpiece, two sizes of our patented cradle and bristles, charging cable, and magnetic stand with free express postage.
The SymplBrush automatic mode will guide you through a complete
clean in just 30 seconds. For users that want more control, you can
use manual mode for as long as you like.
While user experience may vary, when operated in automatic mode,
the SymplBrush battery will typically require charging approximately
every 60-90 days. The brush takes 2 hours to charge.
As with all toothbrushes, we recommend replacing the bristles every three months. To change the bristles simply twist the old ones
off and dispose, and twist on the new one.
After each use, rinse under running water to remove any visibly remaining toothpaste. Shake off any excess water, and store it on the stand that was supplied with your Starter Kit with the bristle side down. In general, we recommend always placing the brush on the magnetic stand with the bristle side down when possible.
We also recommend separating the bristles from the motor and cradle once a week to remove any accumulated toothpaste from the cradle and under the bristle insert.
While you can use any toothpaste, SymplChews are optimised to work with SymplBrush.
Here’s why:
Traditional toothpaste is meant to foam up as you move around
your mouth for two minutes. It needs to stick around for a while. To
maximize the effectiveness of SymplBrush, SymplChews foam up
quickly and rinse off easily while still providing all of the effective
plaque fighting power needed.
Payments
Wondering how to pay for your shiny new SymplBrush? We’ve made it super simple. For express purchases, we accept all major credit cards, PayPal, and even the occasional IOU (just kidding!).
We can also issue an NDIS compliant tax invoice, for payment via an NDIS plan manager or self managed account! Rest assured, your payment details are safe with us. Dive into the details to see how easy it is to get your hands on the ultimate brushing experience.
We accept all major debit and credit cards. Pay later with AfterPay, now available at the checkout!
You absolutely can! Simply press “PAY WITH NDIS” in the checkout, and we’ll email you an invoice with our banking details. Simply give this to your Funding Manager (or yourself if you manage your own NDIS Funding).
Please be sure to include your Order Number as the Payment Description so we know when you’ve paid.
We do! If you are not fully satisfied with your SymplBrush, let us know within 60 days for a full refund. Just pay return shipping.Â
While you can use any toothpaste, SymplChews are optimised to work with SymplBrush.
Here’s why:
Traditional toothpaste is meant to foam up as you move around
your mouth for two minutes. It needs to stick around for a while. To
maximize the effectiveness of SymplBrush, SymplChews foam up
quickly and rinse off easily while still providing all of the effective
plaque fighting power needed.
Shipping
Excited to get your SymplBrush? We understand! We ship Australia wide and all of our pricing includes shipping via Australia Post Regular service. Check out our shipping FAQ to see estimated delivery times and tracking info. Your pearly whites are just a few clicks away!
We ship anywhere within Australia, using the Australia Post network.
A tracking number will be sent to your email once we’ve dispatched the order.
We send all packages via Australia Post with tracking numbers. If your parcel gets lost along the way, just let us know and we’ll get it sorted.